Shipping and return policies for STONY SUGARSKULL

Shipping Info
Prices include postage and packing costs. All shipments will be sent via DHL. Please allow 1-2 weeks for international delivery. General shipping costs:
EU*: EUR 5,00 for 1 CD, cassette or vinyl.
World**: EUR 8,00 for 1 CD, cassette or vinyl.
* EU zone: 
Austria, Belgium, Bulgaria, Cyprus/Republic of (except north), Czech Republic, Denmark (not including the Faroe Islands and Greenland), Estonia, Finland (not including the Åland Islands), France (not including overseas areas and departements), Greece (not including Mount Athos), Hungary, Ireland, Italy (not including Livigno and Campione d'Italia), Latvia, Lithuania, Luxembourg, Malta, the Netherlands (not including areas outside Europe), Poland, Portugal, Romania, Slovakia, Slovenia, Spain (not including the Canary Islands, Ceuta + Melilla), Sweden, United Kingdom (not including the Channel Islands).
** World zone: 
All countries and areas not classified as belonging to the EU zone.
Return Policy
We want you to be 100% satisfied with your purchase. If you are not, you may return it to us within fourteen (14) days of the delivery date for a full refund.

Please contact us at within the 14-day time period for return instructions. Please reference your order number when requesting a return authorization. We reserve the right not to accept for refund any product returned.

Additional exceptions to the return policy:

You are responsible for all return shipping and handling costs. Original shipping costs are not refundable
Returned items must be unused, meaning you didn't wear the shirt, open the cassette, try on the underwear, let your cat sleep on it, etc.
Only unopened and sealed cassettes, CDs and vinyls may be returned.
Refunds are not offered for minor cosmetic damage on record packaging and posters, such as bent corners and cracked covers.
Certain sale and discount items are non-returnable.